How to move a Reservation to a different Room Type

Moving a booking to a new room and/or room type is fairly an easy process.

A: Moving the room to a new room within the same room type.

Simply choose the new room number from the drop-down room number box within the booking screen and click save.


B: Moving the reservation to a new room type.

To make this change; first you will have to choose a rate that covers both room types. By default Inngenius creates a rate type called "ALL". Please make sure this rate  is enabled for all the room types that your property has.

You can start by choosing "ALL" rate type then choose the new room type and the room number to finish.


P.S: When a reservation is moved to a new room type, the rate for the reservation has to be readjusted manually.

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