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Questions & Answers

Q: Can I personalize the Booking engine?

A: Yes, you can change the color, font etc to suit your website, click on this link to get instructions: https://inngeniussoftwarehelp.zendesk.com/hc/en-us/articles/202441221-How-to-setup-your-InnConnect-Booking-Engine

 

Q: What are the benefits of having a Booking engine?

A: There are many benefits of having your own booking engine, such as: Saves you valuable time and cuts costs, No third party involvement, Reliability and efficiency and no Commission fees just to name a few.

 

Q: How much does it cost?

A: There are no charges if you are not connected to any channels. If you wish to connect to channels then it will cost you. Please refer to website for pricing.

 

Q: Can I get help setting up my booking engine?

A: Yes, we can set it up for you.

 

Q: How can I reset my InnConnect user password?

A: Click on this link to get instructions: https://inngeniussoftwarehelp.zendesk.com/hc/en-us/articles/202881621-Can-t-Login-to-Innconnect-How-to-reset-your-password-

 

Q: How do I set Taxes in InnConnect?

A: Click on this link to get instructions: https://inngeniussoftwarehelp.zendesk.com/hc/en-us/articles/202747132-How-to-Set-Taxes-in-InnConnect

 

Q: Can I set up Promotions in InnConnect?

A: Yes you can, click on this link to get instructions: https://inngeniussoftwarehelp.zendesk.com/hc/en-us/articles/202819791-How-to-Set-up-Promotions-in-InnConnect

 

Q: How do I add my own property photos to InnConnect?

A: Click on this link to get instructions: https://inngeniussoftwarehelp.zendesk.com/hc/en-us/articles/202673152-Adding-Saved-Images-to-your-Booking-page

 

Q: How do I set up Rates in InnConnect?

A: Click on this link to get instructions: https://inngeniussoftwarehelp.zendesk.com/hc/en-us/articles/202373132-How-to-create-a-special-rate-on-Innconnect-

 

Q: When can I get help with the software?

A: Our Support team is online 24/7 so help is only a click away.

 

Q: Is InnConnect available in other languages other than English?

A: Yes, it’s also available in a variety of languages.

 

Q: What are the payment options in InnConnect?

A: There are a few payment options; these include Credit Card, PayPal or you can enable ‘Pay when you arrive’.

 

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